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    Queensland Government One Stop Shop Plan
    The Queensland Government One-Stop Shop will make it easier and more convenient to find out about access services. Most services will be online, but for those issues where customers prefer to speak to someone, a customer service advisor will be available. No matter which channel a customer chooses, the One-Stop Shop will provide a more consistent customer experience characterised by a helpful, res

    Quarterly Update to Cabinet on Renewal (April – June 2014)
    The Queensland public service is undertaking renewal activities with the aim of becoming the most responsive and respective public service in Australia. A Whole-of-Government Satisfaction Survey is conducted annually and a report published on the Open Data website. A comprehensive infographic library has been developed which demonstrates renewal successes and service delivery improvements. Cabinet

    Last updated:
    12 May, 2016

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